My Resume
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OBJECTIVE: | ||||
| Pursue a challenging career by utilizing my information technology, finance, accounting, sales and marketing, and management knowledge and experience | |||||
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| EDUCATION: | |||||
| University of Illinois at Chicago (Diploma, Transcript) | |||||
| College of Business Administration (1997 - 2002, Overall GPA 4.96/5.0) | |||||
| Bachelor of Science in Finance (Major GPA: 5.0/5.0) | |||||
| Bachelor of Science in Information and Decision Science (Major GPA: 5.0/5.0) | |||||
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| American Institute of Banking | |||||
| Foundations of Banking (Grade: A) | |||||
| Bank Operations (Grade: A) | |||||
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| Federal Deposit Insurance Corporation (FDIC) | |||||
| Money Smart Training for Trainers | |||||
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| Community Bankers Association of Illinois (CBAI) | |||||
| Certificate of Branch Managers'/Supervisors' Skill Series Session II | |||||
| Certificate of Commercial Lending Institute | |||||
| Certificate of Real Estate Construction Lending | |||||
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| EXPERIENCE: | |||||
| Pacific Global Bank, Chicago, Illinois | |||||
| Assistant Vice President / Branch Manager / Loan Officer (9/2003 - 4/2005) | |||||
| - | Supervised operations of the branch, which included day-to-day operations, general branch audits, field service audits, and compliance issues. | ||||
| - | Developed sales and revenue generating programs such as creating the branch sales plan, designing advertisement, and developing branch staff and sales activities. | ||||
| - | Carried out the branch customer service plan to maintain the highest customer efficiency so as to achieve the customer satisfaction. | ||||
| - | Motivated the branch team to work towards the Bank’s goals by creating a dynamic working environment. | ||||
| - | Ensured that the branch staffs were in compliance with applicable laws, regulations, guidelines, and policies such as Fair Lending, Know Your Customer, Bank Secrecy Act and other applicable anti-money-laundering policies. | ||||
| - | Conducted recruiting activities for branch by assist in the development and training of personnel, including performance reviews, giving constructive feedback, and administering correction action processes. | ||||
| - | Cultivated new business relationships to increase the Bank's profitability. | ||||
| - | Acted as the relationship manager to existing customers by providing continuous financial advice as appropriate, determining customer's commercial loan and deposit needs and deepening existing customer relationships and also acted as the customer's advocate in securing suitable credit and cross-selling products and services. | ||||
| - | Participated in local community affairs and supported charitable endeavors. | ||||
| - | Coordinated special events. | ||||
| - | Served in the Marketing Committee in designing new promotion and programs. | ||||
| - | Served in the IT Committee in reviewing the Information Security Policy and Internet/E-mail Use Policy. | ||||
| - | Worked with the Money Smart program. | ||||
| - | Extended credit within lending authority to individuals or business through commercial or consumer loans. | ||||
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| Loan Officer (2/2003 - 9/2003) | |||||
| - | Interviewed applicant and processed customer applications. | ||||
| - | Analyzed applicant financial status and credit to determine feasibility of granting loan. | ||||
| - | Approved loans within established limits or referred loans to loan committee for approval. | ||||
| - | Verified completeness and accuracy of loan agreements according to policy. | ||||
| - | Managed the loan process from origination through closing. | ||||
| - | Maintained in-depth knowledge of commercial and other company products and services, including complex loan structuring, documentation and legal coordination. | ||||
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| Dodtech Corporation, Schaumburg, Illinois | |||||
| Part-time Web Master (2001 - 2002) | |||||
| - | Helped developing and maintained the company's official homepage. | ||||
| - | Helped building an E-Commerce website using ASP and HTML including design and implementation. | ||||
| - | Built a database accounting system using Microsoft Access including planning, requirements analysis, design, coding, and implementation. | ||||
| International Bank of Chicago, Chicago, Illinois | |||||
| Internal Auditor / Assistant Audit and Compliance Officer (3/1994 - 4/1997) | |||||
| - | Conducted internal protective and constructive audits of the controls, financial records, administrative procedures and operations. | ||||
| - | Evaluated the adequacy of internal accounting procedures and operating systems and controls and the reliability and integrity of information and the efficient and effective use of resources. | ||||
| - | Analyzed loan quality by evaluating financial capacity of borrowers through review of financial statements and cash flow; assess terms and structure in comparison to lending policy and accepted standards; reviewed documents which create and perfect the bank’s security interest, and determined collateral support with realistic assessments. Evaluated the level of past due and nonperforming loans and assets to draw conclusion for overall portfolio quality; presented conclusions and suggested grade changes in a professional manner. | ||||
| - | Compiled data obtained and prepared reports of audit findings and recommendations for modifications and improvements to systems and procedures. | ||||
| - | Conferred with staff and management of departments being audited or programs to obtain accurate and complete information and to foster their understanding and acceptance of audit findings and recommendations. | ||||
| - | Prepared annual and long-range audit plan. | ||||
| - | Attended training seminars and workshops as deemed necessary. | ||||
| - | Participated the internal training for employees. | ||||
| - | Performed related duties and/or other duties as needed or assigned. | ||||
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| Henderson Hotel Management Limited, Hong Kong, China | |||||
| Receivable and Credit Officer (1/1989 - 3/1992) | |||||
| - | Set up, organized, and supervised the Accounts Receivable and Credit Department. | ||||
| - | Established policies and procedures for the Accounts Receivable and Credit Department. | ||||
| - | Evaluated and analyzed the credit applications and set credit limit for approved applicants. | ||||
| - | Prepared accounts receivable report and ledger monthly. | ||||
| - | Collected over limit and past due accounts. | ||||
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| SKILLS: | |||||
| Computer Environment: | Microsoft Windows and DOS | ||||
| Computer Applications: | Excel, Word, PowerPoint, and Publisher | ||||
| Database Design Application: | Microsoft Access | ||||
| Graphic Design Application: | Macromedia Fireworks | ||||
| Internet Technology: | Microsoft FrontPage, ASP and HTML | ||||
| Programming Languages: | C++, Visual Basic, and SQL | ||||
| Special Applications: | Banking System: Laser Pro Lending Software BancLine Banking System A/S 400 Jack Henry Banking System 3694 Proof Machines Hotel System: ACOM Hotel Operations and Accounting System |
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| Languages: | Cantonese (fluent) and Mandarin | ||||
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| HONORS AND ACTIVITIES: | |||||
| University Honors, University of Illinois at Chicago, 2002 | |||||
| Vice President, Hong Kong Club, 2005 | |||||
| Volunteer Lecturer, Money Smart, FDIC, since 2004 | |||||
| Volunteer Revenue Agent, Internal Revenue Service, 2001 | |||||
| Volunteer Chinese Translator, Bank At School, Illinois State Treasury Office, 1996 | |||||
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